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3394 Brown Island Rd S
Salem, OR, 97302
United States

503-931-6840

CSA Terms and Conditions

 

Minto Island Growers

2025 Winter CSA - Terms and Conditions

Purpose: The Minto Island Growers (“MIG”) Community Supported Agriculture (CSA) is a partnership between MIG and the CSA members (“members”), with both sharing some of the risks, as well as the bounty, of the farm. These Terms and Conditions outline our shared commitments. Farmigo, the CSA software that MIG uses, requires CSA members to check a box saying that they have read these Terms and Conditions.

Shared Risk and Reward: Members support MIG by sharing the inherent risks of farming (weather conditions, pests/diseases, crop failure, etc.) and the rewards (fresh, local, organic produce, and a beautiful rural setting to enjoy). MIG uses approaches that protect the harvest, minimize risks, and optimize outcomes. We grow a wide variety of crops that thrive in different conditions. We use cover cropping, crop rotation, protected high tunnels, etc. Our goal is to provide members with a wide variety of produce in plentiful amounts. MIG will act in good faith to provide fresh organic produce throughout the season, but there is no guarantee of quantities or contents of shares. In the very unlikely event that a force majeure (e.g. severe weather, disease/pest damage, or other natural disaster) results in a level of crop destruction that prevents MIG from completing the season, members will be notified immediately, along with the remedy available.

 

Farmigo:

  • MIG uses an online software program called Farmigo for CSA registration and management

  • Farmigo requires an email login for members

  • MIG does not share any personal information entered into Farmigo

  • MIG does not have access to the financial information that members enter, if they choose to pay by electronic check

 

Payments:

  • Members can make payments by:

    • Check (mail to Minto Island Growers, PO Box 1004, Salem, OR 97308; members should not mail checks to the street address)

    • Electronic check / ACH (via Farmigo, single payment or autopay for multiple payments)

    • SNAP food benefits (via an agreement with PNWCSA.org; assuming that federal funding remains in place)

  • Members are responsible to make on-time payments according to the payment plan they selected:

    • Payment in Full or Payment 1 of 2 - due upon sign-up (e-check) or within 30 days (check)

    • 2 Installments - Payment 2 is due December 1, 2025

  • Members will receive an email reminder in the morning of each pick-up day, which includes the current balance due (if any) and upcoming payments due (if any)

  • Members can review their account balance and upcoming payments due via their Farmigo account: https://csa.farmigo.com/account/mintoislandgrowers/2025winter

  • If a member has a past-due payment, MIG will send payment reminders; if payment is not forthcoming, MIG may cancel the member’s subscriptions for the remainder of the year, with no refund; MIG may make exceptions due to hardship

 

Cancellation and Refund Policy:

  • To cancel a share or add-on, the member must notify MIG in writing (to csa@mintogrowers.com) with at least two weeks’ notice

  • MIG will apply the following cancellation fees, to help cover administration costs:

    • If a share is canceled, MIG will refund the remainder of the season, minus a $25 cancellation fee

    • If an add-on is canceled, MIG will refund the remainder of the season, minus a $10 cancellation fee

  • MIG may waive these cancellation fees due to hardship

  • MIG will mail refund checks to the member’s mailing address listed in Farmigo

 

CSA Primer and Other Email Communications:

 

Shares and Add-Ons for the Week:

  • Members are responsible to know what share and add-ons to pick up each week

  • Members will receive an email reminder in the morning of each pick-up day, which lists their share and any add-ons for the week

  • The check-off list at the pick-up site also lists the share and add-ons for each member for the week

 

Picking Up Shares:

  • The pick-up is at the Farm Stand and is not staffed

  • The pick-up window is Thursday from 3 to 8 PM (members can pick up on Friday or over the weekend, but MIG does not take responsibility for impacts to shares or add-ons from being outside in the weather)

  • All shares are packed shares; members need to bring bags

 

Delivery Holds, Make-Up Shares, and Vacation Vouchers:

  • There are no Delivery Holds, make-up shares, or Vacation Vouchers for the Winter season

  • If a member can’t make a pick-up, they should send a friend or family member

 

Late or Missed Pick-Up Policy:

  • MIG asks that members put all pick-up days in a personal calendar

  • MIG sends a pick-up reminder email the morning of each pick-up day

  • MIG does not provide any credit or replacement shares for missed pick-ups

 

Flexibility and Work-Arounds:

  • If a member has circumstances that are not in alignment with these Terms and Conditions, they can contact MIG at csa@mintogrowers.com to ask if there's flexibility or a work-around that would address the situation

  • If MIG experiences unusual circumstances, e.g. a severe weather event or crop failure, MIG may need to adjust pick-up schedules, pick-up locations, or share contents

  • MIG will communicate any changes to members and will strive to ensure that members receive the full value of their shares